Budget limitations and pressures require Federal and State agencies to find cost savings and additional revenue sources without raising taxes or reducing services. Government agencies face difficult fiscal and regulatory environments. Too often, the decision faced by governments today is cast as a choice between raising taxes or cutting services.

The challenge facing many public organizations today is how to make the necessary changes in culture, process and technology to allow them to serve as needed. Many organizations have now achieved the first step of improving initial government-to-citizen capability, but if they are to meet increasing citizen and legislative demands, and deliver services cost effectively, they must focus on internal administration efficiencies. Client Services can assist with these efforts and provide solutions in the following areas:

• Human Service Solutions - to assist government agencies and programs improve services to the families in their communities, from payment processing to full service customer care programs such as Citizen Contact Centers, Taxpayer Assistance, or Data processing and intake projects.
  
  
• Collection Services - While maintaining the integrity of the government agency, the use of a partner to assist in the recovery of unpaid obligations will complement existing efforts. This partnership will allow current staff to focus more time on non-labor intensive activities. Recovery strategies and programs include everything from delinquent taxes, child support, to student loans.
  
  
• Tax Discovery and Recovery programs - to aid the identification, location, and validation of tax obligation can be implemented to assist states in increasing their compliance and revenue objectives and goals.

For additional information about Client Services Government Solutions, please contact us at government@clientservices.com or by calling 636-255-3116.

Client Services, Inc. is a Veteran-owned enterprise.