Collections

Established in 1987, Client Services, Inc. (CSI) is a full-service Accounts Receivable Management (ARM) firm offering a diverse selection of both 1st and 3rd party pre charge-off collections solutions. Our clientele represent many of the largest and most sophisticated lending institutions in the country. CSI’s collection solutions offer world-class liquidation and roll-rate results, while at the same time maintaining and promoting a positive consumer experience. Unique tools such as voice analytics software and customer satisfaction surveys systemically ensure that compliance goals are met and consumer satisfaction remains a top priority.

Headquartered in Missouri, CSI embodies Midwestern values and work ethic. As a premier provider of ARM solutions, CSI’s operating facilities include multiple domestic locations and a near-shore operation in Costa Rica. Our state-of-the-art call center technology platform supports a full suite of ARM solutions, providing our clients with the best that the industry has to offer. CSI is an industry forerunner in data security technology and is PCI-DSS compliant (Level 1), with SSAE 16 SOC 1 (Type II) (formerly SAS 70), and ISO 27001/27002 certifications.