Established in 1987, Client Services, Inc. (CSI) is a full-service Accounts Receivable Management (ARM) firm offering a diverse selection of recovery solutions. Our clientele represent many of the largest and most sophisticated lending institutions in the country. CSI’s third-party, post charge-off recovery programs offer world-class liquidation results, while at the same time maintaining and promoting positive consumer experiences. Unique tools such as voice analytics software and customer satisfaction surveys systemically ensure that compliance goals are met and consumer satisfaction remains a top priority.
Headquartered in Missouri, CSI embodies Midwestern values and work ethic. As a premier provider of ARM solutions, CSI operating facilities include multiple domestic locations and a near-shore operation in Costa Rica. Our state-of-the-art call center technology platform supports a full suite of ARM solutions, providing our clients with the best that the industry has to offer. CSI is an industry forerunner in data security technology and is PCI-DSS compliant (Level 1), with SSAE 16 SOC 1 (Type II) (formerly, SAS 70), and ISO 27001/27002 certifications.